Welcome to www.porcelainteatray.com. Here we provide you with detailed information about shipping, including domestic and international shipping time, cooperating couriers and other related policies.

1. Shipping Range
   We provide domestic and international shipping services in Australia. All orders can be shipped through the options we provide.
2. Shipping Costs
   ● Domestic Shipping in Australia: Shipping costs will be automatically calculated at checkout based on your address and selected shipping method.
   ● International Shipping: International shipping costs vary depending on the destination and package weight, and the specific costs will be clearly informed at checkout.
3. Shipping Time
   ● Domestic Shipping in Australia:
   ○ Standard Delivery: Estimated delivery within 5 business days (specific time depends on the postal service and your location).
   ● International Shipping:
   ○ International Standard Delivery: Estimated delivery within 11 business days (specific time varies depending on the destination and customs processing speed).
4. Cooperative Couriers
   We work with multiple couriers to ensure efficient and safe delivery services. The main cooperating couriers include:
   ●Australia Post
   ●DHL
   ●TNT
   ●UPS
   Depending on your selection and region, you will be able to choose different couriers and corresponding delivery methods at checkout.
5. Order Tracking
   After all orders are shipped, we will send you a tracking number by email, and you can track your package in real time.
6. Duties and Import Taxes
   For international orders, you may need to pay customs duties and/or import taxes for goods shipped to your country. These charges are usually borne by the recipient and we cannot predict or control these charges. If you have any questions, please contact your country’s customs department for more information.
7. Damaged and Lost Packages
   During the transportation process, if the package is lost or damaged, please contact us as soon as possible (vitalplus@porcelainteatray.com). We will do our best to assist you with related matters.
8. Contact Us
   If you have any questions about shipping terms or other related issues, please feel free to contact us via the following methods:
   ●Email: vitalplus@porcelainteatray.com

Thank you for choosing www.porcelainteatray.com, we look forward to providing you with quality service and beautiful ceramic tea trays!